Helpline: +91 94651-19900 | Email: [email protected]
Helpline: +91 94651-19900 | Email: [email protected]
Looking for Justice?
Consumer Seva is the right destination.
Looking for Justice?
Don't worry, We'll get it for you.
Know your rights & be an undisputable king.
Empowering you to fight for Justice.
Consumer is foremost, and has all the rights to fight for the well-deserved justice.
Consumer Seva team is here to fight for you.
Did you know?
Online services also comes under the Consumer protection act 2019 You can defend your own case before the forum without a lawyer Most of the cases are sought by just sending legal notices Professionally drafted legal notices/ communication can get better results Consumer cases can be filed online Consumer cases can be referred to mediation as per cp act 2019 E- commerce companies comes under the purview of cp act 2019 Under the shed of the consumer protection act, customers remain protected from hazardous goods. It is the right of a customer to know all the information regarding the product. Consumer education is given under consumer protection. A consumer can also demand a healthy environment under this act. If you are a customer, then you can file your complaint from anywhere! A customer can also seek a hearing with video conferencing mode too. A customer also knows the reason for the rejection of his complaint. |
Services Included

Banking

Postal

Medical

Training

Telecom

Insurance

Real Estate

Home Appliances

E-Commerce

Electricity Complaints

Internet

Automobile

Education

D2H

Restaurants
This option is available in Premium Addons Pro.
HOW OUR TEAM SUPPORT YOU
Empowering Your Success
You Fill the form and make payment | |||||
Our Team will get in touch with you with 24 Hrs. | |||||
Our specialist lawyer will be aligned to your case | |||||
Your case will be analyzed and accordingly you will be advised for further action | |||||
We will support to resolve the issue |

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Consumer Protection Bill was introduced in Lok Sabha in 2019 replacing the Consumer Protection Act, 1986. The bill has defined customer rights including the following:
- Protection against marketing goods and products which are harmful to life.
- Information regarding quality, quantity, purity, standard and price of goods and services.
- Access to different products and services at competitive costs.
- Reimbursement against unfair and fraudulent trade practices.
- Penalties for misleading advertisement. – The CCPA can impose a penalty of up to Rs 10 lakhs and two year imprisonment for misleading or false advertisement. The fine may be extended to Rs 50 lakhs and the imprisonment may extend to five years.
- Right to complaint anywhere. – As per this new rule, consumers are allowed to file a complaint from anywhere be it home, office or anywhere else.
- Right to Seek compensation under product liability – In case any loss is caused to a consumer due to a defective product, the consumer can file the complaint against the manufacturer or the service provider and ask for compensation. The manufacturer or seller would be held liable if the product does not confirm to express the warranty.
Want to know more about the Consumer Protection Act 2019? Visit Consumer Affairs Website.
As per Consumer Protection Act 2019 – “consumer” means any person who—
- buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or
- hires or avails of any service for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such service other than the person who hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person, but does not include a person who avails of such service for any commercial purpose.
- You should have purchased the products on your name
- The case should fall under the definition of Consumer Dispute
- The case should be filed within 2 years of cause of action
As per the revised pecuniary jurisdiction for entertaining consumer complaints shall be upto –
- 50 lakh for District Commissions,
- More than ₹50 lakh to ₹2 Crore for State Commissions and
- More than ₹2 Crore for National Commission

LEGAL ADVICE & LEGAL NOTICES PLANS
Legal Advice
₹
499
00
+18% GST
Loss (₹0-₹1,00,000)
Services Included:
Legal Advise + Legal Notice Only
Legal Advise + Legal Notice Only
Legal Notice Plan 1
₹
1,299
00
+18% GST
Loss (₹0-₹25,00,000)
Services Included:
Legal Advise + Legal Notice Only
Legal Advise + Legal Notice Only
Legal Notice Plan 2
₹
2,599
00
+18% GST
Loss (₹25,00,000/ -₹ 50,00,000)
Services Included:
Legal Advise + Legal Notice Only
Legal Advise + Legal Notice Only
Legal Notice Plan 3
₹
2,999
00
+18% GST
Loss (₹ 50,00,000 - ₹ 1 Cr.)
Services Included:
Legal Advise + Legal Notice Only
Legal Advise + Legal Notice Only
CONSUMER COMPLAINT BEFORE DISTRICT FORUM
Consumer Case Plan 1
₹
5,999
00
+18% GST
Loss (₹0-₹25,00,000)
Services Included:
Legal Advice + Legal Notice + Filing of Online Complaint
Legal Advice + Legal Notice + Filing of Online Complaint
Consumer Case Plan 2
₹
6,999
00
+18% GST
Loss (₹25,00,000 - ₹ 50,00,000)
Services Included:
Legal Advice + Legal Notice + Filing of Online Complaint
Legal Advice + Legal Notice + Filing of Online Complaint
T&C’s –
- Legal Notice will be sent physically and on email.
- Consumer case to be filed online only.
- Regular follow ups and updates will be given to the customer.
- Court Fees (Government Fees) shall be charged separately.
- Wherever it is not possible to file case online,in that lawyer is to be appointed and charges will be extra for that based upon the place of filing.