Terms & Conditions

Consumer Seva is operated by Empower Legal LLP, Registered Office at #279,  Sector – 94, Mohali 140307, Punjab, India. 

By visiting our website you agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as ‘Terms & Conditions’), along with the terms and conditions as stated in our Privacy Policy.

We reserve the right to change these Terms & Conditions from time to time without notice. You acknowledge and agree that it is your responsibility to review the terms and conditions periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.


In order to access our website, you may be required to provide certain information about yourself such as name, email, phone number, contact details, etc. as part of the registration process, or as part of your ability to use the website and our services. You agree that any information provided by you will always be accurate, correct, and up to date.

You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Website. Accordingly, you are responsible for all activities that occur under your accounts.

Accessing (or attempting to access) any of our Websites by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Websites through any automated, unethical or unconventional means.

Engaging in any activity that disrupts or interferes with our Website, including the servers and/or networks to which our Website is located or connected, is strictly prohibited.

Attempting to copy, duplicate, reproduce, sell, trade, or resell our website is strictly prohibited.

You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.

You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:

Is illegal, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;

Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;

Contains any type of unauthorized or unsolicited advertising;

We reserve our right to remove any content that, we feel in our judgment does not comply with these Terms & Conditions, along with any content that we feel is otherwise objectionable, offensive, inaccurate, harmful, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.

We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you doesn’t violate or infringe on any 3rd party copyrights or trademarks, becomes the property of www.consumerseva.com, and as such, gives us a perpetual, exclusive license to reproduce and you provide irrevocable, worldwide, royalty-free rights to  modify, adapt, translate, publish, publicly display and/or distribute as we deem fit. This only refers and applies to content posted via open communication tools as described, and does not refer to information that is provided as part of the registration process, necessary in order to use our Website. All information provided as part of our registration process is covered by our Privacy Policy.

You agree to indemnify and hold harmless Consumerseva.com, a digital property of Empower Legal LLP and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Terms & Conditions or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defence of any claim for which we are entitled to indemnification under this Terms & Conditions. In such an event, you shall provide us with such cooperation as is reasonably requested by us.


By using our website, you understand and agree that all Websites we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:


In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us shall be limited to the amount you paid, if any, for use of products and/or services. www.consumerseva.com will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Website, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.


All content and materials available on www.consumerseva.com, including but not limited to text, graphics, code, website name, images and logos are the intellectual property of Empower Legal LLP, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by Empower Legal LLP.

TIMELINES OF SERVICES – We Serve Customers on First Come First Serve Basis. We also provide priority services on payment of Rs. 499/- plus taxes as applicable. 


You agree that we reserve our sole rights to, suspend or terminate your access to all or part of our website and Website with or without notice and for any reason, including, without limitation, breach of these Terms & Conditions. Any suspected illegal, fraudulent or abusive activity may be grounds for terminating your relationship and may be referred to appropriate law enforcement authorities. Upon suspension or termination, your right to use the website we provide will immediately cease, and we reserve the right to remove or delete any information that you may have on file with us, including any account or login information.


This website is controlled by Empower Legal LLP from our office located in District Mohali in the state of Punjab, India and the courts of Mohali will have the exclusive jurisdiction even if the website is accessed from any part of the world. 

Furthermore, any action to enforce these Terms & Conditions shall be brought in the state courts located in Mohali, Punjab, India. You hereby agree to personal jurisdiction by such courts, and waive any jurisdictional, venue, or inconvenient forum objections to such courts.


As you must be aware that the decision of the consumer complaints depends upon the various facts and needs to be evaluated on case to case bases. We make all our efforts to bring your case to the positive situation but 100% favourable orders are not guaranteed. Though all the efforts are made by the Consumer Seva team to get justice for its consumers, sometimes conditions are not fully met and the results may not be desirable and the consumer may have to approach the appellate courts/ authorities. 

Declaration: Consumer Seva is not a Govt. body or portal, however, we provide legal services, Trademark Filing and Consumer Complaint.


Unless otherwise expressed, www.Consumerseva.Com expressly disclaims all warranties and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.


If you have any questions or comments about these our Terms of Service as outlined above, you can contact us:

Empower Legal LLP

#279, Sector – 94, Mohali – 140307, Punjab

Read our Contact Information here